Shipping Details

Last updated: August 8, 2026

At velmorass.store, we strive to deliver your orders as quickly and safely as possible. Please read our shipping information below.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods & Estimated Delivery Times

• Standard Shipping: 5–8 business days
• Express Shipping: 2–3 business days
• International Shipping: 10–20 business days (depending on destination)

Delivery times are estimates and may vary due to carrier delays, customs processing, or other factors beyond our control.

3. Shipping Costs

Shipping costs are calculated at checkout based on your location and selected shipping method. Free standard shipping may be available on qualifying orders — check our current promotions for details.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website.

5. International Orders

International customers are responsible for any customs duties, taxes, or import fees that may apply upon delivery. These charges are determined by your local customs authority and are not included in our shipping fees.

6. Lost or Delayed Packages

If your package appears to be lost or significantly delayed, please contact us at support@velmorass.store and we will do our best to assist you.

7. Contact Us

For any shipping-related questions, please reach out to us at support@velmorass.store.